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Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk

ELLO AND WELCOME to the

We ’ ll be present at the show and would love to meet any new readers so please get in touch if you ’ re attending .

If you ’ re reading Intelligent SME . tech for the first time I hope you ’ ll find the magazine packed with the latest news , views and best practice advice for today ’ s SMEs .

As the new year draws closer , organisations will be working hard to build their technology investment programmes for 2021 . But it can be hard to even know where to begin .

We asked industry experts to highlight the technology areas they believe SMEs should prioritise in 2021 in this month ’ s Editor ’ s Question . You can see responses from Ashish Panjabi , COO , Jackys Business Solutions ; Tobias Raper – Asia Pacific CEO at Babl and Luis Ortega , Managing Director for ME , Africa , India and ASEAN countries at Pagero from page 21 .

The lockdown in the UK hit SMEs and local traders hard , with many seeing this reflected in revenues . But many have made it through these difficult times and now have a stronger , and more loyal , customer base than ever before . Gary Peeling , CEO at Where The Trade Buys , outlines the different ways in which the pandemic has allowed small businesses to reach a new customer base in our first feature this month .

We also hear how SMEs can bolster their defences to keep their critical data secure , with advice from Jamie Ahktar , Co-Founder and CEO at CyberSmart , in this month ’ s edition .

Every organisation has a role to play in the wider ecosystem – something Finastra has identified and is tapping into through its new Trust Machine initiative . The move is part of the company ’ s ongoing innovation and open cloud platform strategy . We find out more about the initiative and how this will support SMEs in this month ’ s Industry Unlocked .

If our paths don ’ t cross at GITEX , I hope you have a great week and please don ’ t hesitate to contact me by emailing jess @ lynchpinmedia . co . uk if you ’ d like to contribute to any future issues or find out more about Lynchpin Media .

Jess Phillips Head of Intelligent SME . tech

MANAGEMENT

Managing Partner : Richard Judd , richard @ lynchpinmedia . co . uk (+ 44 7534 132 966 )

Managing Partner : Stuart Lynch , stuart @ lynchpinmedia . co . uk (+ 44 7514 807 117 )

MAGAZINE CONTACT

Director , Strategic Content and Head of Intelligent SME . tech : Jess Phillips , jess @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1005 )

LYNCHPIN EDITORIAL TEAM

Managing Editor and Editor , Intelligent CIO APAC and Intelligent CIO North America : Mark Bowen , mark @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1004 )

Deputy Managing Editor and Editor , Intelligent CIO Middle East and Intelligent CIO Africa : Manda Banda , manda @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1009 )

Lead Editor , Intelligent CIO Europe , Intelligent CISO and Intelligent Data Centres : Alix Pressley , alix @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1003 )

Editor , Digital and Intelligent Tech Channels : Rebecca Miles , rebecca @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1007 )

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