Intelligent SME.tech Issue 02 | Page 21

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// EDITOR ’ S QUESTION ?

ASHISH PANJABI , COO , JACKYS BUSINESS SOLUTIONS

W hile there is no getting away from the drastic changes we have had to make as businesses in 2020 , I think to a great extent it has prepared us for 2021 . Some of the key areas I think all small businesses need to prioritise should include :

Wi-Fi infrastructure
Most Wi-Fi networks were not designed for the kind of video traffic that we now have , given the amount of work we are doing in virtual settings , in addition to some of the other technology tools we are using for our marketing , customer relations etc . that involve larger bandwidths . It is worth upgrading to make sure you have the fastest possible network technology as , in most cases , a router or access point is probably more than two years old and is holding back your internal network speeds .
Today most smart phones have the latest generation Wi-Fi chipsets in them . It is also worth checking with your service providers what the price of broadband packages for offices are at the moment because in many cases you may be grandfathered into a rate where you can access faster speeds for the same price or less – but if you don ’ t ask , you don ’ t benefit .
Cybersecurity
With work from home , most IT network administrators have had to relax IT policies . Whilst that was needed at one stage , it can no longer be an excuse going forward .
Create and adapt new policies to accommodate the new ways of doing business . Make sure that you have the right protocols and safeguards in place to safeguard data and communications . If upgrades and improvements need to be made to accommodate the new normal , then this has to be done safely .
Adopt the cloud
I am not sure that anyone has not adopted the cloud as yet but if you haven ’ t for your business , do it now . There are lots of options for different aspects of your business from productivity , to collaboration to communication to managing your services that are suitable for companies of all sizes . Some of them might even help you save costs .
Mice , monitors , headsets and webcams
With the hybrid office model in place , making sure your team has all the right equipment in place is important . Given how much more time we spend on virtual meetings as much as in real life , having the right accessories will make communications a lot easier and better .
A decent headphone , for example , means that in this hybrid world , your communications , whether internal or external , are clear . A decent webcam is also important especially if you are doing a lot of online meetings or participating in online forums .

I AM NOT SURE
THAT ANYONE HAS NOT ADOPTED THE CLOUD AS YET BUT IF YOU HAVEN ’ T FOR YOUR BUSINESS , DO IT NOW .

IT IS WORTH UPGRADING TO MAKE SURE YOU HAVE THE FASTEST POSSIBLE NETWORK TECHNOLOGY .
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