intelligent

Lack of technical ability of staff to deal with common device issues . Most SMEs don ’ t have a raft of IT staff to deal with all the problems that remote working has thrown up . The sheer volume of work that remote working has created for IT staff has led to them working all hours and pushed them to breaking point in many instances . And with firms strapped for cash as profits have fallen , it ’ s not as simple as hiring more people or outsourcing your IT as there just hasn ’ t been any budget available . Businesses have been left with a skills gap , so many of the common issues discussed above have dragged on rather than being dealt with .

But there is light at the end of the tunnel for IT managers . There is technology available now that uses intelligent automation to monitor devices 24 / 7 , update security remotely 24 / 7 and fix issues instantly in the background before problems arise , giving users a device and service that is seamless and so optimises productivity .

Security has been built into the service by design , so it protects against zero-day threats and ransomware , alongside remotewipe and data protection for non-corporate devices so that threats are detected before they become an issue . Even before your employee has a chance to ‘ click ’ on a link and compromise your security . We ’ ve found that even old laptops work faster and smoother with this new service – and I found my laptop performed significantly better .

As the service is fully managed for you , it ’ s simple to update apps , manage device subscriptions , licenses and data backup . It allows for seamless collaboration , improved management of your infrastructure through self-service orchestration , business analytics , workflow automation and continual strategy review . All of which enhance productivity .

While making for happier employees , this new autonomous workspace also gives your IT staff the time and energy to focus on innovation rather than dealing with the time-consuming and mundane issues of remote working .

Scott Dodds , CEO , Ultima

Gone are the days when businesses needed to buy more hardware and invest huge amounts of CAPEX in devices that would soon become obsolete . With many businesses struggling to update their IT infrastructure or update old devices , these services are available on a monthly pay-as-you-go basis , moving your IT to an OPEX system which right now is manna to many boards .

So what workspace services are available as pay-as-you-go ?

You can either use your own devices or upgrade to any of the leading vendor devices . The machines are then pre-loaded or remotely updated with the right apps and business systems for your business . All the necessary security and automated provisioning , including secure Internet access , is loaded onto the device . And as it ’ s managed centrally , the machine is automatically monitored and updated with security patches . With systems running autonomously in the background 24 / 7 , any issues detected are immediately fixed , so the end user experience is seamless .

So , what will you do ? Fork out more for expensive hardware and possibly still face poor collaboration across your business or investigate the latest ‘ laptop in a box ’ services that use the latest autonomous platforms to reduce the cost of unnecessary hardware and improve your security and company-wide collaboration . �

THE SHEER VOLUME OF WORK THAT REMOTE WORKING HAS CREATED FOR IT STAFF HAS LED TO THEM WORKING ALL HOURS AND PUSHED THEM TO BREAKING POINT IN MANY INSTANCES .